Twin-engine aircraft in front of the maintenance hangar
AOG · Aircraft on Ground

An aircraft on the ground cannot wait.

Logistics response for grounded aircraft and maintenance operations that need a part with top priority. We coordinate the complete operation: pickup at origin, international transport, documentation and customs handling, the urgent air option and delivery to the airport, workshop or operating base.

AOG
Top priority

Every AOG is handled as a dedicated operation

24/7
Coordination

We assess the urgency the moment we get the details

IATA
Certified agency

We work with every airline

5
Own offices

Argentina, Brazil, Chile, Uruguay and Paraguay

What we coordinate

The part, the tooling and the technician

An AOG is rarely solved with a single shipment. We coordinate the part, the technical documentation and, when needed, the technician who installs it — in one operation, with a single point of contact.

Aeronautical parts and components

The core of the service: moving the part that has the aircraft grounded, with the priority and traceability the operation demands.

  • Aeronautical parts and components
  • Electrical and electronic components
  • Special tooling
  • Maintenance equipment
  • Technical documentation

On-board courier (OBC)

For small, critical parts that cannot wait for hold space: they travel escorted by a responsible person on the next available flight.

  • Small, high-value parts
  • Departure on the next available flight
  • Hand delivery at the workshop or base
  • Continuous traceability of the shipment

Technicians and tooling on site

When the part alone is not enough, we coordinate the technical team travelling together with their tools and spares.

  • Technicians travelling with tooling or spare parts
  • Transport of maintenance equipment
  • Coordination with the maintenance window
  • Ground transport to the operating base

AOG charter and dedicated flight

When the scheduled itinerary will not make it in time, or the destination has too few frequencies, we assess a dedicated aircraft.

  • Aircraft grounded for want of a single part
  • Destinations with few scheduled frequencies
  • Operations that need a direct flight
  • Delivery to regional airports near the base
  • Technicians and components moved together
Who it is for

Operations we support

The service is built for any aeronautical operation where the cost of downtime is higher than the cost of urgent transport.

Airlines and operators

Commercial or business aircraft stuck away from base, with crew and passengers waiting.

Workshops and MRO

Scheduled or unscheduled maintenance that depends on an imported part to close the work order.

General and special-mission aviation

General aviation operators, flight schools and aerial work fleets that need to get back in the air fast.

Aircraft

Aircraft for dedicated flights

When the scheduled itinerary will not make it in time, we arrange a dedicated flight. The aircraft is assigned based on the weight, dimensions, route and deadline of the operation.

Twin-engine aircraft in front of the hangar, ready to operate

Tecnam P2006T NG

Light twin · small, critical parts

Useful load
410 kg
Range
1,722 km (930 NM)
Cruise speed
274 km/h
Main door
0.63 × 0.97 m

Ideal for AOG parts, electronic components, instruments and low-weight, high-value spares that have to leave immediately.

Tecnam P2012 Traveller

Utility twin · more volume and weight

Useful load
1,414 kg
Cabin volume
8.9 m³
Main door
1.29 × 1.18 m
Wingspan
14 m

For bulky components, or to move the technician together with the tooling and the part on the same flight.

Manufacturer reference data. The aircraft assigned, its actual capacity and the final range depend on the route, the airports involved, the characteristics of the cargo, the documentation and the applicable permits.

Reach

Argentina, Mercosur and up to North America

Dedicated flights operate within Argentina and Mercosur, reaching as far as Mexico and the United States. For origins beyond that radius we combine scheduled airlines and on-board courier with our network in more than 180 countries.

  • Argentina
  • Brazil
  • Chile
  • Uruguay
  • Paraguay
  • Mexico
  • United States
How we coordinate

How we handle an AOG

SIF Group integrates every stage of the operation and stays the single point of contact from the first alert to the delivery of the part.

01

We receive the AOG alert

Part number, description of the part, origin, destination and deadline. The assessment starts immediately.

02

We analyse routes, timings and alternatives

We compare scheduled frequencies, connections, on-board courier and dedicated flights to find the fastest option.

03

We verify the required documentation

We review the technical documentation, permits and customs requirements before the part moves.

04

We coordinate pickup, customs and transport

Collection at the supplier or warehouse, documentation, clearance and ground transport at both ends.

05

We confirm the final option

Priority scheduled flight, on-board courier or dedicated aircraft — whichever actually meets the deadline.

06

We deliver to the workshop or base

Continuous tracking until delivery at the airport, workshop or operating base where the aircraft is waiting.

Operation

The aircraft we operate with

Twin-engine aircraft in front of the maintenance hangar
Aircraft being prepared ahead of an operation
Twin-engine aircraft taxiing towards the runway threshold
Twin-engine aircraft parked on the apron
Flight deck of the aircraft
Side view of the twin-engine aircraft on the apron
Direct contact

Do you have an aircraft on the ground?

Message us on WhatsApp with these details and we will assess the operation right away. The more information you send, the faster we come back with concrete options for route, timing and mode.

Report an AOG on WhatsApp
  • Part number and description
  • Origin and destination
  • Deadline (date and time)
  • Number of pieces
  • Weight and dimensions
  • Technical documentation available
  • Approximate value
  • Delivery airport, workshop or base

Service subject to availability, the characteristics of the cargo, documentation, permits and acceptance by the carriers involved.

Need an AOG part moved right now?

Tell us about the urgency and our team will come back with concrete options for route, timing and mode.